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Shipping

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Due to the shelf life of the sea moss I work at getting you your sea moss products ASAP. To ensure that I do this I use flat rate shipping via USPS. For your package to reach you in 3 days, I must mail your package on Monday, Tuesday or Wednesday. If an order is placed Thursday or after, your package will be mailed the following week. The

charge for shipping is $15. It is imperative that you check your mailbox regularly. I will provide a tracking number to you as soon as I ship your package. I am not responsible for sea moss products left in mailbox after the package has reached you. REFRIDGERATE ASAP. This is to ensure the integrity of the product. Sea moss does not do well in hot temperatures. Sitting for long periods of time outside of refrigeration will spoil the sea moss.

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Smoothies CAN NOT be mailed. I know! I am sorry.

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I offer curbside pick-up. If ordering on-line and local, and would like to forgo paying for parking, I can come to you. Please make note in the comments of your order that you would like "curb-side pick up". I will then contact you and make that arrangement.

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Refund/Return/Cancellation Policy
Due to the natural state of the sea moss gel, I cannot refund payment. Please, ensure that the sea moss gel is kept refrigerated. If an issue occurs with the sea moss gel, a replacement will be given. Replacement will be the same gel as initial purchase. No refund for non-perishable items. Store credit will be given. Item that is being returned must be brought back for store credit. If order and payment was made online and one would like to cancel order, a store credit will be issued.
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